REFERRALS

REFERRALS

Referrals

Oakley House Children’s Home admits children through a referral process managed by social services.

Scroll down to learn more about the process, or visit the dedicated page on our website to get all the information you need as well as the criteria for admission.

1st Step

Pre-admission
Assessment

A Pre-admission and Risk assessment are conducted by social services, along with a discussion by an internal panel about the suitability of each placement.

2nd Step

Social Services
Referral

After a successful pre-admission process, Social Services will provide us with a referral enabling us to admit the young persons to our safe and secure accommodation.

3rd Step

Key Worker
Appointment

If there is a place available, a key worker is appointed who spends time with the child or young person to explore their understanding & expectations of the placement.

4th Step

Home Induction
Process

An induction process then begins, which can include an overnight stay. If there are no vacancies at the time of referral, the child’s name can be placed on a waiting list.

Please send all referrals to admin@diversehomes.co.uk
For emergency referrals please contact 08003894448.
REFERRAL PROCESS
CRITERIA

Criteria For Admission

Oakley House Children’s Home will accept referrals where:

Aged Between
6–17 Years

The home provides residential care for young people aged between 6–17 years old who are looked after and in the care of the Local Authority.

Alternative
Placement

Young people who may be difficult to place due to complex needs, emotional or behavioural difficulties, trauma, low self-esteem, risks around exploitation (CSE/CCE), gangs, missing episodes, or sibling group needs.

Placing
Authority

The placing authority provides relevant statutory documents and key information, including current concerns and risks. The home completes a referral assessment and impact risk assessment to decide if the placement is suitable.

Adolescent
Requirements

Young people who would benefit from stability, a planned placement, and tailored support, with clear objectives agreed during admission to help them progress to their next step (including fostering, semi-independence, or independence).

Assessment
Provision

An assessment process is in place: information is gathered prior to placement, referrals are assessed, suitability is reviewed (including an internal review within 72 hours), and placement planning with the local authority is arranged within the first seven days where appropriate.

Testimonials
REVIEWS & TESTIMONIALS

What They Say

Have a look at just some of our testimonials below and do not hesitate to contact us for further referrals or reviews if required.

“All the staff and support workers at Oakley House Children’s Home are super helpful and supportive, no matter what I ask or request. I could not be happier here.”

Melissa

14 Years Old

“I have lived at Oakley House Children’s Home for over a year now and it has truly been fantastic. My manager is amazing, helpful and supportive and definitely my new best friend.”

Jessica

12 Years Old

“I feel safe and listened to. Everyone helps me with school and learning how to be independent. I’m proud of how far I’ve come.”

Aisha

15 Years Old

FAQ'S

Frequently Asked Questions

Have a look at just some of the most common questions we are asked, and do not hesitate to contact our helpful team, with any further queries you may have.

What is your Primary Aim as a Company?
Our primary aim is to provide a safe, nurturing and supportive environment where young people can thrive and reach their full potential.
Do you work with Local Authorities and Trusts?
Yes, we work closely with local authorities, trusts and other partner agencies to ensure the best outcomes for young people.
How Do I go about Making a Referral to Oakley House?
If you would like to discuss a placement with our Residential service, please contact our referrals team for more information.

Please email all referrals to: admin@diversehomes.co.uk
and for out of hours or emergency referrals please call 08003894448.
What is the Difference between the Local Authority and Oakley House
Local Authorities are responsible for commissioning placements, while Oakley House provides day-to-day care, support and safeguarding for young people.
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